Introduction

Welcome to Kiwimango, your go-to food delivery app. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app. By using Kiwimango, you agree to the collection and use of your information in accordance with this policy.

Information We Collect

Location Data

We collect location data to provide you with accurate delivery services. This includes your general and precise location, which is used to deliver your orders accurately. We ensure the protection of your location data by implementing appropriate security measures and complying with relevant regulations.

Booking Information

We collect booking information to facilitate the ordering and delivery of food from restaurants. This includes details about the restaurant, menu items, and your delivery preferences. We use this information to ensure that your orders are processed and delivered efficiently.

Review Data

We collect review data to enhance our services and improve user experience. This includes feedback, ratings, and any other information you provide about our app or services. We use this data to make necessary improvements and to provide you with a better service.

Legal Grounds for Processing

We process your personal data based on the following legal grounds:

• Consent: You have given us permission to collect and use your personal data.
• Legitimate Interest: We need your personal data to provide and improve our services, including product development, service improvement, and business development.
• Contractual Obligation: We need your personal data to fulfill our contractual obligations, such as delivering food orders.

How We Use Your Information

We use your personal data for various purposes, including:

• Delivering App Functionalities: To provide you with the functionalities of our app and personalize your experience.
• Product Development and Service Improvement: To improve our app and services based on your interactions and feedback.
• Direct Marketing: To send you offers and promotions that we believe may interest you.
• Online Advertisement: To display ads that are tailored to your interests.
• Marketing Analytics: To analyze your interactions with our app to improve our marketing campaigns.
• Legal Claims and Defense: To protect our legal rights and defend against legal claims.
• Information Security: To protect against security threats and unauthorized use of your account.
• Collection and Assessment of Feedback: To improve our products and services based on your feedback.

Your Rights

You have the right to access, correct, delete, and object to the processing of your personal data. To exercise these rights, please contact us through the form available at kiwi.com/privacy/rights or directly at abdallamouty@gmail.com

Data Protection Officer

For any issues related to the processing of your personal data, you can contact our Data Protection Officer, Abdalla Mouty, at abdallamouty@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at abdallamouty@gmail.com

Last Updated

This Privacy Policy was last updated on March 30, 2024.